Daylight exterior paint removal on wood siding, no signage

Hugo

Clearance waits until the sash list and the containment door are written down.

What stays on the lead paint removal ticket

component list

Hugo writes this on the first ring.

containment door

It stays on the job after the call.

clearance before reoccupancy

Held only when the route can take it.

One company

The caller hears that a local company will call back.

How a call becomes a job

  1. Hugo takes the component list — Before the caller hangs up.
  2. The clearance before reoccupancy is held — Against a real opening for the window-sash lead removal.
  3. One company calls back — The request is not sprayed to a group text.
  4. The note stays — The containment door is still there after the visit.

Field notes

What Hugo writes down before a window-sash lead removal is bookedWhy the clearance before reoccupancy is a bookingThe containment door stays on the jobWhat the clearance hours page countsOne lead paint removal company gets the requestThe street address after the claimWhat LeadPaintRemovalDispatch does not doLite is $99 per month, 1 seat

Blog index

Hugo, dispatch voice

Hugo is the voice, not the crew

Hugo records the component list and the clearance before reoccupancy. A local company does the work. This portrait is not the job photo.

Clearance hours

Planning figure: 2.8 crew-days. The component list still has to be confirmed before the clearance before reoccupancy is promised.

Open clearance hours